Shipping Policy

Shipping Within the U.S.

We offer free ground shipping on all domestic orders over $200. Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States. If you would like to expedite your order, select Overnight 2nd Day Air at checkout. Price will be calculated at checkout based on your order’s size and weight. FYI: Unfortunately we do not ship to P.O. Boxes at this time.

Once your order ships, look out for a confirmation email with tracking information. All online orders do not require a signature. Use the tracking number you receive to track domestic shipments through.  You can always check the status of your order by logging into your account, too. And if you don’t receive your shipping confirmation within three business days of placing your order, reach out to our customer service team and be sure to include your order number to expedite the process, lucky@24hadminservice.com

Unfortunately, we are unable to process any changes to orders once they are placed. Due to security purposes, once an order has been verified, we cannot modify or change a shipping address. We would be more than happy to cancel your order and help you place a new order with your correct shipping/billing information if you'd like.

If you have reason to believe your package has been lost or stolen, please contact Customer Care to initiate a lost package investigation. Please allow 3 - 5 business days for RM Customer Care to contact you for next steps (it can take up to 5 - 7 business days during promotional periods as well as November/December). If after the investigation your package was claimed as lost, we are more than happy to re-ship a new order under Signature Required if your item(s) are still in stock, otherwise we'll process an RM gift card code for your original amount. Unfortunately, we are unable to process a refund at this time.